Update to PMI's Certification Exam Rescheduling and Cancellation Policy

02 March, 2012

In recent days, the PMI have announced changes to the rules for the rescheduling and cancellation of Project Management Certification examinations which will come into effect on April 1st 2012. Here are the full details from the PMI:

PMI is implementing a new fee for the rescheduling and cancellation of Project Management Certification examinations. Effective 1 April 2012, at noon (Eastern Daylight Time), test takers who reschedule or cancel their exam within 30 calendar days of their scheduled appointment will be charged a fee of US$70.

Rescheduling fees are a means to better serve certification candidates by allowing for greater seating availability at Prometric Testing Centers.

Today, test center seating is available on a first-come, first-served basis, and there is no current rescheduling/cancellation fee. Candidates are able to reschedule or cancel their exams at any time as long as they do so before they are within two days of their scheduled exam appointment, at which point, the entire exam fee is forfeited if they cannot make the appointment.
While many candidates take their exams as scheduled, those who wait until the last minute to reschedule or cancel are "reserving" seats that could be used by others.

Based on testing industry best practice, this fee will help keep more seats open for those who intend to take their exams as scheduled.

The new rescheduling/cancellation fee applies to all of our certification exams and to computer-based tests (CBT) only, not to paper-based tests (PBT). Please note that the existing full-fee penalty will continue to be applied to candidates who do not reschedule or cancel their exam before two calendar days prior to their scheduled appointment.

PMI will endeavor to be flexible with candidates who cancel within the 30-day window due to extenuating circumstances. We will evaluate these situations on a case-by-case basis.

We want to make you aware of this update should questions arise in your exam prep courses. Please review this FAQ document if you need more details. Candidates are encouraged to contact Customer Care with additional questions.

If you require more information or if you would like to book one of our Project Management Training Courses please contact info@velopi.com or Call us on +353 21 240 6250.


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