Online Learning Technical Requirements
The online learning experience is a key part of Velopi’s courses. You will need to make sure your technology is up to date.
What do I need to do?
- Basic Computer Skills
o Finding and saving files and folders on a computer
o Copying/cutting/pasting text
o Use a Word Processing application such as Microsoft Word
o Sending and receiving email
o Attaching files and uploading documents and assignments
- Check that your technology meets the technical requirements detailed below
- A headset with a built-in microphone is preferred to minimize audio feedback. A headset can be purchased at most electronics shops and typically costs about €30
- A Webcam A webcam or HD webcam - built-in or USB plug-in.
- Test your access to the Velopi Virtual Classroom (VVC). For the live webinars, e-tutorials and online meetings, we use Zoom Video Conferencing. You can test Zoom here to make sure it works and that you are comfortable using it.
- Test your access to the Velopi Learning Centre (VLC). For student and Trainer interaction with each other and to access learning resources, we use Moodle as the underlying technology. You can test your access to the VLC here to make sure it works and that you are comfortable using it.
- If you are having any trouble, please contact our eLearning Support Team Or you can visit
o Zoom Help Centre
o Moodle Help Centre
- Laptop/Tablet or mobile device
o Ensure that your laptop or computer is relatively modern with a current operating system
o Anti-Virus Software with current updates
o Word processing software to complete and submit some assignments
o Some courses will require specific plugins or software. You will typically be advised in the Course details and a message will also pop up asking you to install.
- High Speed Internet Access Connection to the Internet
o A minimum connection speed of 3 Mbps (megabytes per second) is recommended
o Test the speed of your internet connection
Ensure that Browsers are installed and up to date with Cookies enabled. To check your browser type and version, visit Web Browser Check
It is highly recommended that you have at least one (but recommended two) supported browsers on your computer/device.
The following browsers are generally compatible:
• Internet Explorer
• Google Chrome
For optimal performance, we recommend you select the following settings:
• Pop-up Blockers: Disable pop-up blockers in your browser or toolbar
• Pop-ups: enabled.
• Cookies: enabled.
• Java: ensure you have an up-to-date version from the Java website.
• Screen Refresh: set your browser to refresh on each visit to a Moodle site
- Audio connection:
We will be using VoIP, so you will need a Headset, microphone and speakers, or phone in order to speak.
o The microphone may be built-in to your computer or USB plug-in or wireless Bluetooth.
o Built-in headset jack from laptop or desktop.
o Headset: A USB headset with microphone and earphones is recommended. Even if your laptop or desktop has speakers, you must plug in a headset so that the sound from the speakers does not cause an echo in the Zoom meeting. Any headset with a 3.5mm plug will plug in. The following items are features you should look for in a headset:
• USB (no computer sound card required) or analog (if you have a good computer sound card)
• Noise-canceling microphone (unidirectional is ideal)
Choose the option that provides the best quality by testing your audio prior to the meeting.
- Phone: Zoom allows the use of a phone for audio instead of the computer audio. The number to dial is available after launching the session, see dialing instructions.
o A webcam - one which is built-in to your computer or one that connects to your computer via USB.
o If you'd like to use a higher quality USB camera, these are recommended by Zoom
• Logitech HD Webcams
• Microsoft HD Webcams