Velopi Privacy and Data Protection Policy
Velopi respects your right to privacy and will not collect any personal information about you on this website without your clear permission. Any personal data that you volunteer to Velopi, if retained, will be held on secure servers and will only be used to better our service offering.
No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps to protect your personal data.
Personal data is data that identifies you or can be used to identify or contact you and may include, for example, your name, address or e-mail address, occupation and photograph. In certain circumstances you will provide us with your personal data directly or your data may be supplied by your organisation/business. We do not collect any sensitive personal data by design, however in certain circumstances we will hold sensitive personal data about you by default where this information forms part of your personal contact details and is publicly available.
Velopi does not collect any personal data about you from this website, apart from information that you volunteer (for example by e-mailing us or by completing any of our on-line forms or physical application form).
Like most websites, we gather statistical and analytical information collected on an aggregate basis of all visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you.
Any personal data collected about our customers and our legitimate business contacts is stored in Velopi’s Customer Relationship Management (CRM) system and other appropriate data management systems which may be paper based or electronic.
Your personal data will be processed for the following purposes:
To contact you in relation to our courses, general news from Velopi and other communications from Velopi deemed to be of possible interest to you, as an individual and/or company;
to contact you in response to communications you might send us;
to provide you with the information / service you have requested;
to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and
to send you email alerts and newsletters that you have opted-in to receive by filling in our online forms or contacting us by email or by other means. We also provide the facility to opt-out of receiving such communication on the site and within each such email we send you.
We only collect the minimum amount of personal information necessary.
Velopi may record virtual classes for our own records, but we will not publish them unless we advise you otherwise. We will not take screen shots of your image and post them on social media or any other of our communication channels without your consent. While we will advise participants of all virtual classroom courses not to make recordings or post screenshots we cannot control the actions of others. Therefore, it is not possible for us to confirm that your image will not be used.
The provision of your personal data for the purposes described above is a contractual requirement. In addition, we may need to process your personal data to comply with statutory requirements, such as keeping proper records of financial transaction.
We will not share your data with any third party unless absolutely necessary. For instance, we may share certain parts of your data when we are required to do so with competent regulatory authorities and bodies as requested, such as Quality & Qualifications Ireland (QQI).
You may request information regarding personal data relating to you, how it is stored, how the data was collected, and for what purpose. If personal data is incorrect or incomplete, you may request for it to be corrected or supplemented. You may request that your data is deleted if the processing of such data has no legal basis, or if the legal basis has ceased to apply. The same applies if the purpose behind the data processing activity has lapsed or ceased to be applicable for other reasons. However, retention requirements must be observed. You have the right to data portability i.e. you have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine readable format. If the very limited circumstances where we may be processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal.
If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation.You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission.
We will retain your personal data (including sensitive data) on an ongoing basis, for as long as we have a relationship with you, and in order for us to:
comply with our legal records retention obligations and for any extended period reasonably determined necessary;
to investigate or process complaints and/or defend or bring legal claims or complaints.
We will automatically delete your personal data once it is no longer required for these purposes. If you wish to request that your personal data is deleted in advance of our routine deletion or for further details of our data retention procedures, please contact us.