In the workplace, we often need to get someone with a particular skill to do something for us. How do we go about this? Particularly, how do we convince them to do the work when we are not formally their boss? In other words, how can we influence without authority?
In this course, we will explain how people form perceptions and how they make up their minds. Using Chris Argyris’ Ladder of Inference model, we learn how beliefs are formed and courses of action decided. Knowing this, we will highlight the importance of reciprocity and exchange before defining clearly the goal we want to achieve through influence.
The next step is to ask whether we need to influence an individual or a group. Groups need to be understood and, to this end, the network influencing diagram is introduced.
Trust is a key part of any human exchange and this course explores the concept in depth. We use it as a basis for stakeholder analysis in order to get inside the heads of those we seek to influence. Now we are all set to learn of ten influencing techniques – which to use is very situation-dependent.
Influencing is a key leadership skill. This one-day course will provide the ideal foundation for your future interactions with others, both at work and in your private life.
Collaborative environments largely rely on influence, not authority.
Participants will learn and practice tips, tools, and techniques to influence others.
Organizations with effective influencers enjoy better collaboration among stakeholders, improved trust among team members, and improved ability to move the organization forward to achieve business goals.
This is a good example of where someone without formal authority can demonstrate their potential as a leader.