Emotional Intelligence for Project Managers Overview

The term “emotional intelligence” was coined in 1972 by two psychologists – Shelley Duval and Robert Wiedlunk. Since then, the ability to understand both your own emotional state and that of those around you has proved to be a vital benefit in the management of teams and the engagement of stakeholders.

This half-day, virtual, workshop will define what emotional intelligence is and how to apply it in a project environment. The students will learn how to become self-aware and use that realization to practice self-control in emotionally torrid situations. They will then look at those around them and tap into the emotions of co-workers and clients, developing empathy with others and managing relationships better. Of course, the goal of all this is to become a more effective leader by communicating more clearly, managing conflict constructively and providing inspirational leadership.

Next Available Date
To be confirmed


  • Skill Level
    Short Courses
  • Duration
    • 1/2 day
  • Support
    • Tutor on call
    • Exam simulator
  • Assessment
    • 4

Course Description

  • Understand Emotional Triggers
  • Observe others and assess their emotional states
  • Adjust behaviour as appropriate to establish empathy and effective working relationships

Any project manager, or even anyone who works in a team environment, will profit from developing self and group awareness, as well as being able to apply these insights into the development and management of teams and the effective engagement of stakeholders.

  • Introduction
    • Background and definitions
  • What EI is and isn’t
  • How EI is different from IQ or is it?
  • Core concepts in EI – Self Perception, Self Expression, Interpersonal Relationships, Problem Solving, Stress Management
  • The Importance of Emotional Self-awareness in the virtual World
  • Empathy and Interpersonal Relationships
  • Using EI to Manage Stress
  • Creating a personal development plan

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Your career is a journey, and you’ll need to stay relevant as the profession evolves and as the needs of employers grow and change. Maintaining your PMI® certification is a significant competitive advantage. It keeps you relevant and helps you better position yourself as the answer to a company's demand.

To keep your certification and keep you relevant and competitive for employer demanded skills, you’ll need to participate in professional development activities, and earn and report professional development units (PDUs.) The goal is to ensure that your certified competencies stay relevant and up to date.

There are tons of opportunities to earn PDUs.  PMP® credential holders love Velopi's PDU Centre because it's the easiest way to earn and document the 60 hours of professional development units (PDUs) that are required over a 3 year period.

As a learner with us, Velopi's PDU Centre helps you earn and report your Education PDUs to keep up to date and maintain your certification through our classes, seminars and webinars as well as self directed learning. Visit the Velopi PDU Centre to see our upcoming classes and webinars and Discover ways to earn PDUs or report earned PDUs with our Velopi PDU Centre.

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