Stakeholder Management Overview
This full day course will introduce the concept of a stakeholder and explain how to categorize them in terms of their power, influence and potential impact on your project or programme.
Next Start DatesTo be confirmed
Skill LevelShort Courses
- 1 Day
- Tutor on call
- Exam simulator
Define what a stakeholder is and what stakeholder management is all about. Distinguish between different types of stakeholder Create a Stakeholder Register Analyse stakeholders in terms of risk tolerance Employ a variety of tools to prioritize the identified stakeholders: Stakeholder Maps (power / influence grids) Salience Models Change stakeholders from unaware and resistant positions Use the Stakeholders’ Engagement Assessment Matrix to record existing and desired positions Deal with resistant stakeholders Drive change Plan communications with the stakeholders effectively Including effective status reporting Deal with the various problems distance lends to remote stakeholder management Maintain positive stakeholder engagement during the project Using the Issue Log Appreciate the need to record all communications with stakeholders Assess your own position when managing upwards Carry out an investigation of the manager’s preferences Apply twelve tactics to improve relations with your manager
Every Portfolio, Program and Project Manager will have to manage stakeholders in order to fulfil their goals and objectives. This course is ideal for both experienced and novice managers who are finding it difficult to keep track of their stakeholders and provide appropriate visibility to each. No pre-requisite knowledge is assumed.
Definition of stakeholder and stakeholder management Different types of stakeholder Stakeholder Identification The Stakeholder Register (with exercise) Stakeholder Analysis Risk tolerances Stakeholder map (with exercise) Salience Model Stakeholder Engagement Assessment Matrix (with exercise) Dealing with resistant stakeholders (with exercise) Changing stakeholders’ positions Overcoming fear of change (with exercise) Communications planning (with exercise) Effective status reporting How your remarks can be interpreted Dealing with remote stakeholders Geographical, temporal, linguistic and cultural distance Stakeholder engagement planning (with exercise) The issue log Recording stakeholder engagement The project manager’s role Effectively managing upwards (with exercise) Action plan
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Hear what our students say...
As a small and rapidly growing company, the Velopi team helped our Senior Management team introduce a common terminology, develop the company’s project management model and processes and apply it to our resource management and planning of Client projects every day so that, as a Company, we succeed in delivering quality projects, on time and on budget to our Clients.”
Scientific Officer, Atlantia
Industry Experts that help you SucceedMeet the Team
Managing Director & Founder
Seamus Collins has led Velopi since he founded the company in 2007. He has developed Velopi into the internationally recognised specialist in Project Management that’s helped hundreds of companies accelerate their growth.
Senior Training Consultant
An excellent communicator, John has a proven track record of delivering training and analysing training needs of project management training and consultancy to a range of companies across the IT, Telecommunications, Finance and Life Science sectors.
A learning and development professional for the past 10 years, consulting with a variety of well-known and successful organisations, Michael holds two Masters degrees, MA Learning & Development and MSc Project Management.