Stakeholder Management Overview
This full day course will introduce the concept of a stakeholder and explain how to categorize them in terms of their power, influence and potential impact on your project or programme.
Next Available DateTo be confirmed
Skill LevelShort Courses
- 1 Day
- Tutor on call
- Exam simulator
- Define what a stakeholder is and what stakeholder management is all about
- Distinguish between different types of stakeholder
- Create a Stakeholder Register
- Analyse stakeholders in terms of risk tolerance
- Employ a variety of tools to prioritize the identified stakeholders:
- Stakeholder Maps (power / influence grids)
- Salience Models
- Change stakeholders from unaware and resistant positions
- Use the Stakeholders’ Engagement Assessment Matrix to record existing and desired positions
- Deal with resistant stakeholders
- Drive change
- Plan communications with the stakeholders, including effective status reporting
- Lead stakeholders through the changes caused by your project
- Deal with the various problems distance lends to remote stakeholder management
- Maintain positive stakeholder engagement during the project, using the Issue Log
- Appreciate the need to record all communications with stakeholders
- Assess your own position when managing upwards
- Carry out an investigation of the manager’s preferences
- Apply twelve tactics to improve relations with your manager
Every Portfolio, Program and Project Manager will have to manage stakeholders in order to fulfil their goals and objectives. This course is ideal for both experienced and novice managers who are finding it difficult to keep track of their stakeholders and provide appropriate visibility to each. No pre-requisite knowledge is assumed.
- Definition of stakeholder and stakeholder management
- Different types of stakeholder
- Stakeholder Identification
- The Stakeholder Register (with exercise)
- Stakeholder Analysis
- Risk tolerances
- Stakeholder map (with exercise)
- Salience Model
- Stakeholder Engagement Assessment Matrix (with exercise)
- Dealing with resistant stakeholders (with exercise)
- Changing stakeholders’ positions
- Overcoming fear of change (with exercise)
- Communications planning (with exercise)
- Effective status reporting
- How your remarks can be interpreted
- Dealing with remote stakeholders: Geographical, temporal, linguistic and cultural distance
- Stakeholder engagement planning (with exercise):The issue log
- Recording stakeholder engagement
- The project manager’s role
- Effectively managing upwards (with exercise)
- Action plan
To apply for this course, you need to be:
- Proficient in both written and verbal English. In other words, if English is not your first language, you must have a minimum overall International English Language Testing System (IELTS) score of 6.5 with a minimum of 6.0 in each band, or the equivalent Test of English as a Foreign Language (TOEFL) score.
- Reasonable numerate – i.e. understand basic arithmetic. Thus we require learners to have at least a Junior Certificate, or equivalent.
- Computer literate. To access our learning management systems and virtual classroom-based courses, you need to be comfortable with basic information and communications technology. You are also expected to provide their own computer equipment to access our learning systems.
Make an enquiry
Keep up to Date & Certified (PDUs)
Your career is a journey, and you’ll need to stay relevant as the profession evolves and as the needs of employers grow and change. Maintaining your PMI® certification is a significant competitive advantage. It keeps you relevant and helps you better position yourself as the answer to a company's demand.
To keep your certification and keep you relevant and competitive for employer demanded skills, you’ll need to participate in professional development activities, and earn and report professional development units (PDUs.) The goal is to ensure that your certified competencies stay relevant and up to date.
There are tons of opportunities to earn PDUs. PMP® credential holders love Velopi's PDU Centre because it's the easiest way to earn and document the 60 hours of professional development units (PDUs) that are required over a 3 year period.
As a learner with us, Velopi's PDU Centre helps you earn and report your Education PDUs to keep up to date and maintain your certification through our classes, seminars and webinars as well as self directed learning. Visit the Velopi PDU Centre to see our upcoming classes and webinars and Discover ways to earn PDUs or report earned PDUs with our Velopi PDU Centre.
Hear what our students say...
As a small and rapidly growing company, the Velopi team helped our Senior Management team introduce a common terminology, develop the company’s project management model and processes and apply it to our resource management and planning of Client projects every day so that, as a Company, we succeed in delivering quality projects, on time and on budget to our Clients.”
Scientific Officer, Atlantia
Industry Experts that help you SucceedMeet the Team
Managing Director & Founder | Velopi
Seamus Collins has led Velopi since he founded the company in 2007. He has developed Velopi into the internationally recognised specialist in Project Management that’s helped hundreds of companies accelerate their growth.
Senior Training Consultant | Velopi
An excellent communicator, John has a proven track record of delivering training and analysing training needs of project management training and consultancy to a range of companies across the IT, Telecommunications, Finance and Life Science sectors.
Training Consultant | Velopi
A learning and development professional for the past 10 years, consulting with a variety of well-known and successful organisations, Michael holds two Masters degrees, MA Learning & Development and MSc Project Management.